Terms of Service

These Terms of Service ("Terms") govern your use of Tedora Technologies Pvt Ltd's website, products, services, and workshops (collectively referred to as the "Services"). By using our Services, you agree to be bound by these Terms, so please read them carefully before proceeding. If you do not agree with any part of these Terms, you must not use our Services.

1. Refund Policy

1.1 Refund Eligibility

1.1.1 Tedora Technologies Pvt Ltd is committed to providing high-quality chatbot and website development services and conducting valuable workshops. If you are dissatisfied with our Services or encounter any major issues, you may be eligible for a refund.

1.1.2 Refund eligibility is subject to verification by our support team. Refunds are issued at the sole discretion of Tedora Technologies Pvt Ltd.

1.2 Refund Requests

1.2.1 To request a refund for chatbot or website development services, you must contact our support team within 2 days from the date of the payment.

1.2.2 For workshop-related refund requests, you must notify us before the workshop's scheduled start date.

1.2.3 Refund requests must be made in writing and should include a detailed explanation of the issue or reason for the refund.

1.2.4 Tedora Technologies Pvt Ltd reserves the right to assess and verify refund eligibility based on the specific circumstances.

1.3 Refund Process

1.3.1 If your refund request is approved, Tedora Technologies Pvt Ltd will process the refund within 10 business days using the original payment method.

1.3.2 Refund amounts for workshops will be subject to the refund policy mentioned in the workshop registration details.

2. Cancellation Policy

2.1 Service Cancellation

2.1.1 If you wish to cancel a chatbot or website development project, you must notify Tedora Technologies Pvt Ltd in writing.

2.1.2 Depending on the stage of the project and the resources invested, cancellation fees may apply. These fees will be communicated to you upon cancellation.

2.2 Workshop Cancellation

2.2.1 To cancel your registration for a workshop, you must notify Tedora Technologies Pvt Ltd before the workshop's scheduled start date.

2.2.2 Workshop cancellations may be subject to specific cancellation fees as mentioned in the workshop registration details.

2.3 Tedora Technologies Pvt Ltd's Right to Cancel

2.3.1 Tedora Technologies Pvt Ltd reserves the right to cancel or reschedule any workshop due to unforeseen circumstances, such as insufficient registrations, instructor unavailability, or force majeure events.

2.3.2 In the event of workshop cancellation by Tedora Technologies Pvt Ltd, registered participants will be notified promptly, and a full refund will be issued.

3. Intellectual Property

3.1 Ownership

3.1.1 All intellectual property rights associated with the chatbot and website development services, workshop materials, and content remain the property of Tedora Technologies Pvt Ltd unless otherwise agreed upon in writing.

3.1.2 Workshop participants shall not reproduce, distribute, or use any workshop materials without explicit permission from Tedora Technologies Pvt Ltd.

4. Limitation of Liability

4.1 Tedora Technologies Pvt Ltd shall not be held liable for any indirect, consequential, special, or incidental damages arising from the use of our Services or workshop attendance.

4.2 In no event shall Tedora Technologies Pvt Ltd's total liability exceed the amount paid by you for the specific Services or workshop that gave rise to the claim.

5. Governing Law

5.1 These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

6. Changes to the Terms

6.1 Tedora Technologies Pvt Ltd reserves the right to modify or update these Terms at any time. We will post the updated version on our website and notify you of any material changes.

7. Contact Information

7.1 If you have any questions or concerns about these Terms or our Services, please contact us at admin@tedoratech.com.